BOOKING QUESTIONS
Q. What do I need to book the cruise?
A. Fill out the booking form with your Legal Name, as it appears on your Passport, Your Date of Birth, Citizenship, Phone Number,
Email Address, Credit Card Number, Credit Card Expiration Date, Billing Zip Code, 3 Digit Code on the back of the credit card.
Also, let us know what room category you would like to book
and email us with your payment info.
Q. What is the cost?
A. Rates are based on room category, size, location and configuration based on Royal Caribbeans prices.
Unlike most other music group cruises, we do not add any extra fees to the cost of the cruise; our cost is your cost.
Q. Do I need a Passport?
A. YES. The cruise will travel International waters to other countries (islands) and when we return to Florida
we will all go through customs. You MUST have a physical passport with you, not just a photo of one. You can learn more here.
You can get a Passport at your local post office and it will take about 4-5 months to process (longer thru Holiday season).
You can get a photo for that passport at a local Walgreen's. (Some Post Offices offer Photo services as well)
You may use a birth certificate as well. You also want to bring a Credit Card to link you cruise card to.
MAKE SURE YOUR CURRENT PASSPORT WILL BE VALID 6 MONTHS POST CRUISE
Q. What does the price include?
• Cruise
• All unlimited meals in 10 of the 20 various food locations. (Some locations have a added fee.)
• Fine Dining
• Accommodations
• Onboard Activities
• Youth & Teen Activities
• Vitality at Sea Fitness program
• Room Service (late night comes with small fee)
• Entertainment throughout the ship
• All Chicago Music Cruise exclusive activities & A Chance to Win Prizes
• Pre-Cruise Party Dinner and Drinks
• Group T-Shirt
• Free Group Giveaways
• Pool, Jacuzzi's, Deck Chairs, Casino, Night Life, Comedy Shows, Main Shows, Water Shows, Ice Shows & More!
• Private room with a bath (shower) that is cleaned each day by a room attendant.
• Access to Group deals on Hotel Rooms (for those coming in early - suggested)
• Activity Weekly Planner
• Group Flyer
• Food available 24 hours, as much as you like to eat.
• Water, Lemonade, Juice, Coffee, Tea
*NOTE: You must be booked thru "NTD Vacations" to be a part of the group and all activities.
Q. What is NOT included?
A. Air fare, Insurance (offered with extra fee), Transportation to/from the ship, Excursions,
Meals in Specialty restaurants, Wine, Beer, Liquors, Cocktails, Soda, Bottled Water, Laundry,
Spa, Beauty Salon, Casino Gambling, Onboard Shopping, Gratuities
Q. When is Payment Due?
Final Payment for the Chicago Music Cruise is varied, check your cruise for the correct date. (Typically 90-120 days out from sailing)
You can make a payment at anytime towards the cruise.
If final payment is not met by the due date, the reservation will cancel and the deposit will be refunded. - No Exceptions.
To make a payment, we need:
• Booking Number
• Name on Card
• Card Number
• Expiration Date
• Billing Zip Code
• Amount to charge
• 3 digit code on the back of the card.
All payments are made directly to Royal Caribbean.
Q. What if I want to sit with someone at dinner?
A. We have allocated space for dining together as a group. If you book too late, we can not guarantee you will
eat with the group at dinner and/or be in early dining with everyone. We are limited to 10 top tables, as the largest. (if available)
You must let us know by right away if you would like to sit with anyone specific and we will put that request in for you.
Once the ship sells out space for early dining, you will be wait listed.
Q. Should I get Insurance?
A. This is up to you. Most people in our group do not have insurance.
The price for insurance is relative to the category room you have.
Insurance MUST be booked right away, to be added to the booking form.
At 90 days to sailing, you will need to contact a private 3rd party insurance company for travelers insurance.
Q. Should I add pre-paid gratuities?
A. Our experience has felt it is better to evaluate the value of the service you get before pre determining it.
This also must be added to the booking form at the time of booking.
Q. What is the Cancellation Policy?
A. You can cancel at anytime before the 120 days prior to sailing and get a full refund IF you have a refundable fare.
Group rate rooms are refundable, prevailing rate rooms are only refundable if that was requested at the time of booking.
If your booking form has a "NRD" on it, that is a Non-Refundable Deposited room.
After the final due date, Royal Caribbean will charge a penalty to cancel.
You can read more about Royal Caribbean's cancellation policy here.
It is also listed out on your booking form.
Q. Where Can I Learn More About The Ship?
A. You can learn more about the "Harmony of the Seas" here:
Wiki - WONDER OF THE SEAS
Royal Caribbean's Website - WONDER OF THE SEAS
ONBOARD QUESTIONS
Q. How Do I Sign-Up For Drink Packages, Shows & Excursions?
A. After you are booked on the cruise, you will use your "Reservation Number" to chose each package you would like to purchase.
You will do that here.
It's best to wait until around 60-90 days prior to sailing to do this, as this far out you will not see everything they have to offer.
Q. What items are not allowed onboard the cruise ship?
A. Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe
and secure environment of the guests and crew are prohibited.
For a complete list, go here.
Q. Can I bring liquor or non-alcoholic beverages (from home or from a port) onboard?
A. Guests are not allowed to bring beer, hard liquor, fortified wines or non-alcoholic beverages onboard for consumption or
any other use on boarding day or while in port. Alcoholic beverages seized on boarding day will not be returned.
Guests wishing to bring personal wine and champagne onboard may do so only on boarding day, limited to two (2) 750 ml bottles per stateroom. Additional bottles of wine beyond two (2) bottles that are brought onboard or any alcoholic beverages purchased in
ports of call or from Shops On Board will be stored by the ship and delivered to your stateroom on the last day of the sailing.
Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol.
Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior,
or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not
allowed to board, at their own expense, in accordance with our Guest Conduct Policy.
Q. How do I pay for onboard purchases?
A. Royal Caribbean ships operate on a "cashless" system, meaning your boarding card,
(also known as your SeaPass card), will be used as a charge card to make all onboard purchases.
Normally to activate this SeaPass account, most guests provide a credit card,
(American Express, Optima, MasterCard, Visa, Discover and Diner's Club), to have these purchases charged to at the end of their cruise.
Additionally, the SeaPass system may be activated with traveler's checks, debit cards with a Visa or MasterCard logo, or cash.
A running tab of all your purchases will be kept under separate folio numbers for each guest and an itemized statement left in your stateroom the night before disembarkation. If you provided a credit card and there are no discrepancies,
the amount will be charged to your account on the morning of disembarkation. If you have used traveler's checks or cash to
activate the account, you will need to settle the account at the Guest Relations desk, (to either receive a reimbursement of the
unused amount you originally left or to pay the balance of what you have charged over the amount of what you originally left).
Please note:
Royal Caribbean requires guests to place a deposit if they are paying for their SeaPass account with cash.
There is a $500 daily limit on cash accounts for 7+ night sailings.
Once the daily cash limit is reached, we will call the guest and inform the guest that the limit has been reached.
Q. Is Internet access available from the ship?
A. Yes, there are 2 options to stay connected while onboard.
There are 2 options to stay connected while onboard.
1. VOOM Wireless Internet Access (Wi-Fi) All you need is a wireless device with wifi capability.
2. Wired (iCafes) Internet stations are available onboard, the location of which vary depending on the ship.
VOOM is available onboard all ships fleetwide. Prices for internet access vary and are subject to change.
Log on to the to the network ""royal-wifi"" using your device, open your browser and follow instructions to log on.
TRAVEL QUESTIONS
Q. When Do We Depart Orland, FL (Port Canaveral)?
A. You should arrive at the pier between 12 Noon and 3pm, on the day of sailing.
Due to new government regulations requiring cruise lines to submit final departure manifests at least 90 minutes prior to sailing,
All guests are requested to complete Online Check-in no later than 3 days prior to their cruise.
If you do not complete Online Check-in 3 days prior,
you will be required to complete this process at the pier at least two hours prior to the published sailing time.
Please note: All guests must be checked-in and onboard the ship no later than 90 minutes
prior to the published sailing time or you will not be permitted to sail. - Be there by 3pm!!!
COVID QUESTIONS
Vaccines, masks and testing are no longer required to sail.
Here is links for Covid questions that Royal Caribbean has addressed.
Health Protocols and Travel Requirements
Got more Questions?
Email us, we'll help you!
©2024 CHICAGO MUSIC CRUISE
A Division of NTD Vacations & NTD World